About HMIS
February 4, 2012
HMIS Training & Technical Assistance
A large part of pulling together useful data is having the individuals entering that data be well trained in how the HMIS system works. To make sure we’re collecting accurate data, training and Technical assistance is provided in several ways.
ROSIE Help Desk
Technical assistance is available to all users toll-free over the phone from MISI, our system administrator, at (800) 536-6474. They are available from 6:00am to 4:30pm, Monday through Friday, providing technical support and answering questions. Users needing assistance during the evening or weekend, can leave a message and their call will be returned.
Online Training
Online training and technical assistance sessions are offered regularly by the staff at MISI. These meetings use GoToMeeting in conjunction with a conference call, so users can speak to the instructor and ask questions as they go through how the system works, and even show the users more advanced uses of the HMIS. Currently there are three types of online training being offered:
Housing: This training covers the basics of entering client data into ROSIE for programs that provide housing such as: emergency shelter, transitional housing, and permanent housing. In addition, this training covers how to run reports, read them, and identify possible errors to assist agencies in their self-monitoring. All new HMIS Users who will be entering into ROSIE for housing programs are required to attend this training.
Financial Assistance: This training covers the basics of entering client data into ROSIE for programs that provide financial assistance such as: rent, utilities, etc. In addition, this training covers how to run reports, read them, and identify possible errors to assist agencies in their self-monitoring. All new HMIS Users who will be entering into ROSIE for financial assistance programs are required to attend this training.
HPRP: This training covers the basics of entering client data into ROSIE for clients that are served under the Homeless Prevention and Rapid Re-Housing Program. All new HPRP Users are required to attend this training.
Housing Online Training Topics |
Financial Assistance Online Training Topics |
HPRP Online Training Topics |
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2011 Training Schedule: Each GoToMeeting session will begin at 1:00 p.m. Central Standard Time. To register, please contact your HMIS Project Coordinator, Lindsay Wallace or Liz Gebhart. Your HMIS Project Coordinator will provide assistance in determining your training needs.
Housing Training
Financial Assistance Training
HPRP Online Training
January 20, 2012
January 27, 2012
January 13, 2012
February 17, 2012
February 24, 2012
February 10, 2012
March 16, 2012
March 23, 2012
March 9, 2012
On-site Training
On-site training and technical assistance sessions are offered only by special request. While we would love to provide hands-on training with every user, we are grant-funded like most non-profit programs, which limits the amount of travel we are able to do. On-site training is only available to users that have been through at least the basic online training. If you have been through the online training and are interested in on-site training, contact
Liz Gebhart, HMIS Project Coordinator (Regions 1, 6, 7, 8 & 9), Lindsay Wallace, HMIS Project Coordinator (Regions 2, 3, 4, 5 & 10), Krystal Searcy, HMIS HPRP Project Coordinator or Bob Sobule, HMIS HPRP Project Coordinator, to see what options might be possible.
Balance of State Continuum of Care Annual Training Session
The Balance of State Continuum of Care holds a grant application training annually, when HUD releases their SuperNOFA. The date of the training varies, depending on when the SuperNOFA is released. Any agencies applying for funds from HUD through the Continuum of Care are required to attend, which provides us an excellent opportunity to put on a training session. The HMIS training and technical assistance session takes place on the second day of the training, covering a variety of topics, and giving users the opportunity to ask any questions they might have.
When the grant application training date is announced, notice will be posted on the website and an email alert will be sent out. If you do not receive HMIS related emails now, and would like to, please contact Liz Gebhart, HMIS Project Coordinator, (Regions 1, 6, 7, 8 & 9), Lindsay Wallace HMIS Project Coordinator (Regions 2, 3, 4, 5 & 10).
Updated: 10/20/2008